Is Hims & Hers Legit, Safe, or a Scam?
What Is Hims & Hers? Is It a Real Company?
Yes, Hims & Hers is real. Hims & Hers Health, Inc. was founded in 2017 by Andrew Dudum and Hilary Coles in San Francisco, California. The company went public on NYSE in 2021 under the ticker HIMS.
So if you're asking 'is Hims & Hers a real company?' — yes. The platform offers telehealth consultations, prescription medications, supplements, and personal care products for men's and women's health concerns including hair loss, skincare, sexual health, mental health, and weight loss. Hims & Hers has expanded into GLP-1 weight loss medications. Annual revenue is approximately $1.4 billion.
Is Hims & Hers Safe to Buy From?
Mostly yes, Hims & Hers is generally safe to buy from. Here's what "safe" actually means in practice for Hims & Hers:
- Payment data: Hims & Hers uses PCI DSS-compliant payment processing. Encrypted in transit.
- Order fulfillment: Orders arrive within the 7-15 day window. Missing orders happen but are rare.
- Refunds: They work. Slow sometimes, but they process. Disputes usually resolve in the buyer's favor.
- No malware: hims.com doesn't install anything to your device. The site is clean.
Where "safe" doesn't fully apply: Auto-renewal billing + difficult cancellation + telehealth privacy concerns, data privacy considerations, and counterfeit risk for certain product categories.
Is Hims & Hers a Scam?
No. A scam is a deliberate scheme to defraud you. Hims & Hers doesn't do that. When you order something through Hims & Hers, you get something — even if quality varies by seller.
But Hims & Hers has a "scam-adjacent" reputation, and there's a real reason. Three things contribute:
- Quality varies by seller. A bad-quality item feels like a scam — but it's the individual seller, not the platform.
- Scammers actively impersonate Hims & Hers. Fake sites (hims-deals.com, himsandhers.shop, forhims-trial.net) steal payment info. These aren't Hims & Hers — they're impersonators.
- Some sellers are dishonest. Counterfeit listings, fake reviews. Same problem most marketplaces have.
So if you're asking "is Hims & Hers a scam company?" or "will Hims & Hers scam me?" — no. The risks are auto-renewal billing + difficult cancellation + telehealth privacy concerns and impersonation, not fraud by Hims & Hers itself.
Is Hims & Hers a Phishing Site? (And the Real Phishing Problem)
The real hims.com is not a phishing site. Hims & Hers is the brand being impersonated — not the impersonator.
However, phishing sites mimic Hims & Hers:
- hims-deals.com, himsandhers.shop, forhims-trial.net
- Phishing emails with URLs like "your-hims & hers-account-suspended.com"
- Shortened links redirecting to fake sites
Defense: always type hims.com directly into your browser. Never trust a Hims & Hers link in an email, text, or random social media post.
Can I Trust Hims & Hers With My Credit Card?
Yes, on the real hims.com. Will Hims & Hers steal your credit card? No — Hims & Hers's payment processing meets PCI DSS standards. Your card is encrypted.
The smart way to pay:
- Best: Credit card with fraud protection. Issuer reverses fraud charges within days.
- OK: PayPal or Google Pay. Adds a buffer.
- Bad: Debit card linked to your primary account. Fraud takes weeks to recover.
- Never: Direct bank account link.
The credit card risk on Hims & Hers isn't Hims & Hers — it's the phishing sites that copy Hims & Hers. Never enter card info on hims-deals.com or similar.
Is the Hims & Hers App Safe?
Yes, from official sources. The Hims & Hers app on the Apple App Store and Google Play has been reviewed and approved.
Is Hims & Hers safe on Android?
Yes, the Hims & Hers app is safe to install on Android when downloaded from Google Play. The app requests permissions typical for shopping apps. Deny what you don't need in Android settings.
Is Hims & Hers safe on iPhone?
Yes, the Hims & Hers iOS app is safe when downloaded from the App Store. iOS sandboxing limits what apps can access. Every version has passed Apple's review.
Where it gets dangerous
Sideloaded APKs from third-party Android sites have contained malware. Fake "Hims & Hers" apps from shady sources have stolen credentials. The official app has no virus, no malware.
Does Hims & Hers Steal Your Data?
The honest answer: Hims & Hers doesn't steal data, but like most e-commerce platforms, it collects user data for personalization and advertising.
Hims & Hers collects browsing data, searches, purchases, device info, and advertising IDs. Standard practice for the industry.
Where it goes: ad targeting within Hims & Hers, advertising partners, and analytics providers. Data practices vary by platform — review Hims & Hers's privacy policy directly for details.
To reduce data exposure: deny unnecessary app permissions, set location to "while using," and use a secondary email for your Hims & Hers account.
Why Hims & Hers Scores 84/100
Nudge weighs multiple signals. Here's how Hims & Hers scores:
The 6 "Hims & Hers Scams" You'll Actually Encounter
Almost every "Hims & Hers scam" online involves impersonators or bad individual sellers — not Hims & Hers itself. Here are the 6 patterns:
- Fake Hims & Hers Websites Lookalike URLs (hims-deals.com, himsandhers.shop, forhims-trial.net) steal payment info. Always verify you're on exactly hims.com.
- Phishing Emails & Texts "You won a prize" / "problem with your order" with links to fake login pages. Real Hims & Hers only contacts you inside the app.
- Customer Service Impersonators Calls/texts claiming to be Hims & Hers support, asking you to "verify" payment info. Real Hims & Hers support only operates inside the app.
- Counterfeit Listings Brand-name items at impossibly low prices from unverified sellers. Use the blue checkmark filter.
- Brushing Scams An unrequested package arrives. Scammers used your address for fake reviews. You don't owe anything.
- Fake Free Gift Offers "Spin to win" promos that charge your card for shipping that exceeds the gift's value, or apply credits redeemable only on future purchases.
Nudge flags impersonator domains and phishing pages in real-time. The fake Hims & Hers site you'd otherwise fall for? It flags red before you enter anything.
Hims & Hers vs Other Shopping Platforms
How Hims & Hers compares to other major shopping platforms on trust:
| Platform | Nudge Score | Trustpilot | BBB | Shipping |
|---|---|---|---|---|
| Hims & Hers | 84 | 3.5 / 5 | B | 3–7 days |
| Temu | 88 | 2.2 / 5 | C+ | 7–15 days |
| Shein | 85 | 4.0 / 5 | Not rated | 7–14 days |
| AliExpress | 82 | 4.0 / 5 | B- | 15–45 days |
| DHgate | 78 | 3.8 / 5 | A- | 15–30 days |
| Wish | 68 | 2.6 / 5 | F | 14–30 days |
| Amazon | 94 | 1.7 / 5 | A | 1–5 days |
Hims & Hers scores 84/100. Hims & Hers scores 84/100. Strong points: NYSE-listed + licensed physicians + 8 years of operation. Lower marks reflect: Auto-renewal billing + difficult cancellation + telehealth privacy concerns.
What Reddit Actually Says About Hims & Hers
Search "is Hims & Hers legit reddit" and you'll find thousands of threads. The community sentiment, summarized:
How to Shop Safely on Hims & Hers
If you're going to buy on Hims & Hers, do it smart:
- Verify the URL is exactly hims.com — no dashes, no extras.
- Use a credit card with fraud protection. Never debit.
- Stick to verified or high-rated sellers.
- Read recent reviews for the specific item and seller.
- Be cautious with expensive brand-name items — counterfeit risk varies by category.
- Only install the app from official stores — Apple App Store or Google Play.
- Enable 2FA on your Hims & Hers account.
- Document orders with photos for refund disputes.
What to Do if You Got Scammed by a Fake Hims & Hers Site
If you entered payment info on a fake Hims & Hers site:
- Call your credit card company immediately. Dispute the charge, request a chargeback.
- Change your Hims & Hers password and any reused passwords.
- Enable 2FA on your Hims & Hers account.
- Report to the FTC at reportfraud.ftc.gov.
- Report to IC3 at ic3.gov if losses are significant.
- Report the fake site via Google Safe Browsing.
- Install Nudge so the same fake site flags red before you visit it again.
Never have to ask "is this legit?" again
Nudge runs in your browser and gives every website a real-time trust score. Hims & Hers, Amazon, the random site you found on TikTok, the link in your email — all automatic.